Health Care

Lanugage Access Standards

Enhanced National Standards for Culturally and Linguistically Appropriate Services in Health and Health Care (National CLAS Standards), Office of Minority Health, U.S. Department of Health & Human Services- April 2013 (PDF Version) (Additional Information)

Oral, Linguistic, and Culturally Competent Services Guides for Managed Care Plans, Centers for Medicare & Medicaid Services (CMS)

Language Assistance Services for LEP Patients

TeamSTEPPS® Enhancing Safety for Patients With Limited English Proficiency Module, Agency for Healthcare Research and Quality, March 2013

Re-Engineered Discharge (RED) Toolkit, Agency for Healthcare Research and Quality, March 2013 (Slected Topics Included Below)

Improving Patient Safety Systems for Patients With Limited English Proficiency: A Guide for Hospitals, Agency for Healthcare Research and Quality, September 2012 (PDF Version)

A Patient-Centered Guide to Implementing Language Access Services in Healthcare Organizations, Office of Minority Health, U.S. Department of Health and Human Services

Advancing Effective Communication, Cultural Competence, and Patient-and Family-Centered Care A Roadmap for Hospitals (PDF), Joint Commission

Webinar: Addressing Health Disparities: Language Access Advocacy for Limited English Proficient Seniors, National Senior Citizens Law Center, December 13, 2011

Health Centers: Improving Health Care Access For Limited English Proficient Patients (PDF), Association of Asian Pacific Community Health Organizations and the California Primary Care Association